Channel

In the Byte Angels universe a channel is mainly what the name suggests. It is a communication venue between two people. As we specialize in AI chat-bots, in our world a channel may also be a communication venue between a human guest and an artificially intelligent bot.

Channels can work in a website or in a Facebook page. People start a dialog and the system asks a human representative to reply, or a chat-bot in her/his place.

See also:
• Chat-bot