Chat-Bot

A chat-bot is a software robot that communicates with people. In Byte Angels chat-bots are add-ons to channels and they are programmed to handle the flow of the dialog in a predefined way.

Byte Angels chat-bots can be fully automatic or semi-automatic. Human representatives can monitor dialogs and intervene when they feel they should.

Chat-bots are not humans. They will not be able to handle everything as smoothly as you would but they will handle impossible situations as they are online 24/7. If you cannot be there all the time the chat-bot handles the dialog for you. If you are running an ad campaign and you have a large number of dialog requests at the same time, the chat-bot can handle the workload.

Dialog is one of the most natural ways human beings use to interact with the world. A chat-bot that is always there to serve can help your website or company increase engagement.

Integration options include WordPress, Joomla! and Facebook.

See also:
• Channel